In short: HacWare plans come in three published tiers. Pro covers unlimited email phishing, micro-training, risk assessments, a policy manager and reporting. Plus adds the learning management system with compliance lesson plans. Super adds unlimited SMS phishing. Each is licensed per user on monthly or annual terms; lighter Phish Basic and LMS Lite options are also available.
The three HacWare tiers compared
HacWare publishes three tiers. Each includes everything in the tier before it:
| Feature | Pro | Plus (Pro + LMS) | Super (Plus + SMS) |
|---|---|---|---|
| Unlimited email phishing simulations | Yes | Yes | Yes |
| Outlook and Gmail integration | Yes | Yes | Yes |
| Micro security awareness training | Yes | Yes | Yes |
| Human-error risk assessments and costly behaviour measurement | Yes | Yes | Yes |
| Phishing exercises | Yes | Yes | Yes |
| Policy manager | Yes | Yes | Yes |
| Automated reporting | Yes | Yes | Yes |
| Learning management system (LMS) with compliance lesson plans | No | Yes | Yes |
| Unlimited SMS phishing | No | No | Yes |
The pattern is simple: Pro is the automated phishing and micro-training programme, Plus adds the LMS for organisations that need compliance lesson plans and course records, and Super adds text message phishing for workforces that rely on mobile phones.
How the plans appear on our ordering account
On the catalogue we order from, the HacWare tiers appear as Phish Pro, Phish Plus and Phish Super, alongside two lighter options, Phish Basic and LMS Lite. Each is available on a monthly term and an annual term.
| Plan on our account | Corresponds to | Monthly term | Annual term |
|---|---|---|---|
| Phish Pro | Pro | Yes | Yes |
| Phish Plus | Plus (Pro + LMS) | Yes | Yes |
| Phish Super | Super (Plus + SMS) | Yes | Yes |
| Phish Basic | Not described on HacWare's public plans page | Yes | Yes |
| LMS Lite | Not described on HacWare's public plans page | Yes | Yes |
HacWare does not publish what Phish Basic and LMS Lite include, so we confirm their contents with HacWare before you commit rather than guess. A minimum charge applies to very small accounts; we tell you if it affects you when we quote.
What every HacWare plan is built on
Whichever plan you choose, you are buying into the same automated platform. HacWare's core capabilities, as it describes them, are:
- AI-generated phishing simulations, based on threats mined from the web daily and sent automatically on a set cadence
- Training videos of three minutes or less, with quiz questions
- Direct inbox injection of simulations for Outlook users
- Automatic reminders, escalation and new-starter enrolment
- Content in English and Spanish, white-label branding and multi-tenant management
Read the full product overview on our HacWare page.
Monthly or annual: choosing a term
| Consider | Monthly term | Annual term |
|---|---|---|
| Commitment | Shorter, more flexible commitment | A yearly commitment |
| Changing headcount | Easier to adjust as staff numbers change | Better when headcount is stable |
| Budgeting | Spreads cost across the year | Fixes the training budget for a year |
| Good for | Trials, seasonal or fast-growing teams | Established programmes with a 12-month calendar |
Many organisations start monthly while they settle into the programme, then move to an annual term once it is part of their security awareness training programme. Ask us for a quote on both so you can compare.
How to choose the right HacWare plan
- Start with your goal. If you mainly want automated phishing simulation with training attached, Pro is the starting point
- List your evidence needs. If auditors, insurers or customers want course records against ISO/IEC 27001, PCI DSS or similar, you need the LMS in Plus or Super
- Think about text message attacks. If your staff work mainly from mobile phones, or you have seen SMS scams, Super adds unlimited SMS phishing
- Count users and plan for growth. Licensing is per user, so headcount and expected change shape both tier and term
- Ask us for a recommendation. We confirm the current contents of each plan with HacWare and recommend the lowest tier that meets your needs
If you are still deciding between platforms, our checklist for choosing security awareness training software and the platforms compared table will help. See also how much security awareness training costs for the factors that drive price.
How we help
We buy HacWare on your behalf, set up the plan and term that suits you, and can move you up a tier as your needs change, for example adding the LMS when an auditor or insurer asks for course completion records. Licensing information is on softwarelicensing.uk. If you prefer, we will also run the programme as managed security awareness training.
Contact us for a quote and a plan recommendation.
How Forever Systems runs your awareness programme
We are vendor-independent. We compare the security awareness and phishing simulation platforms that suit your size, sector, Microsoft 365 licensing and existing security tools, recommend one, then run it for you so training and phishing tests actually happen month after month.
- Baseline phishing simulation to see where you start
- Platform selection and set-up, with single sign-on and automatic user sync from Microsoft Entra ID or Google Workspace where the platform supports it
- A year-round plan of short training modules, simulated phishing campaigns and policy sign-off, including new-starter induction
- Sector and role content for schools, charities, healthcare, legal, finance, public sector and high-risk roles such as finance teams and help desks
- Reporting for the board, auditors, insurers and Cyber Essentials, showing completion, reporting and click trends
- Joined-up defences: email security, MFA, endpoint protection and dark web monitoring so training is backed by technology
Forever Systems Ltd provides IT and cyber security services to UK organisations. Pricing depends on user numbers and platform, so ask us for a quote.
Want help choosing and running security awareness training?
Tell Forever Systems what you need and we will come back to you by email with options, not a hard sell.
Contact usFrequently asked questions
What plans does HacWare offer?
HacWare publishes three tiers: Pro, Plus (Pro with the learning management system) and Super (Plus with unlimited SMS phishing). On our ordering account they appear as Phish Pro, Phish Plus and Phish Super, alongside lighter Phish Basic and LMS Lite options.
What is the difference between HacWare Pro, Plus and Super?
Pro covers unlimited email phishing, micro-training, risk assessments, a policy manager and automated reporting. Plus adds the learning management system with compliance lesson plans. Super adds unlimited SMS phishing on top of Plus.
Which HacWare plan includes compliance lesson plans?
The learning management system, which holds HacWare's compliance lesson plans, is included in Plus and Super but not in Pro.
Can I pay for HacWare monthly?
Yes. Every HacWare plan we supply is available on a monthly term as well as an annual term.
Can we change HacWare plan later?
Yes. Tell us what you need and we will move you up a tier, for example adding the LMS, or move you from a monthly to an annual term.